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1cec0ld wrote:should any developer or other authority here show interest in making the other channel another area for live support/community.
Definitely an interesting idea for the community part, and I can't comment on how desired that would be.
As for having that as an area for live support, that would probably not be a good idea, simply because it would be another place to spread the already small number of people helping with support out to (currently both here and on the minecraft forums page). It also doesn't leave a record for the (albiet very small) proportion of people with help requests that search for similar problems and their solutions before asking for help.
Don't let my response be construed as negative though, it sounds like a very interesting idea overall. If you wanted to put in your channel's MOTD line a link to this forum for support issues, that will help funnel them to the easiest location for us to address issues, and help get them going on the mod sooner (and remove the installation/support headache from you!).